Testimonials

My granddaughter's Communion Dress is gorgeous , everyone loves it and I want to THANKS your Company for everything; the owner was really nice and professional , packing and shipping was great. I'm really glad and happy that I was able to found your company. Thank again for everything. I will send you a picture of her w/ the dress. I will recommend your Company anytime.

Great store. Really helped my daughter pick out a dress she liked. Really went above and beyond to help us.

I am thrilled with the service and product we received from Madame Bridal! I needed a pageant dress for my daughter and found what we wanted from Madame Bridal. Unfortunately, that particular dress was on back order and we wouldn't receive in time. Madame Bridal sent links to other dresses VERY similar to the one we wanted. We selected one and I was afraid it wouldn't get here in time. I called daily and spoke with a very patient and helpful gentleman. In just a week, the dress arrived. We couldn't be more pleased! We'll DEFINITELY be shopping Madame Bridal again!

Two weeks ago, I decided to move forward with my daughter's bat Mitzvah and was without a dress for her. I went into a local store who said the style she wanted was out of stock. I searched online and came across Madame Bridal who was able to locate the Jovani dress. Simon was extremely helpful and accommodating. He even texted me the link so that it may be ordered right away. When it came time for me to find a dress, he did not have the style I was looking for, however, he did text me tons of other similar styles that I might like and this was around 7 pm on a Saturday. Madame Bridal goes ABOVE and BEYOND to accommodate their customers!!

Never doubt placing an order with the site. They have the MOST OUTSTANDING CUSTOMER SERVICE there is! Prices are great and you will feel as if you are in the store and being taken care of. I cannot wait to get my daughters gown so i write more!

Excellent customer service! Answered all my questions and made me feel comfortable ordering an expensive dress online.

We won Grand Supreme in our Tiffany Princess gown! It was so beautiful and elegant. Thank you all so much for the amazing customer service!

After deciding to elope out of state in Maui, with little time to plan/spare, I knew I needed a dress fast and when I came across the Adrianna Papell 40238 Illusion Back Bridal Dress on Madame Bridal's website, I fell in love instantly. But, of course I was skeptical buying online. After engaging in the "chat now" feature with Brad Simon himself I was already starting to feel at ease. From there we had a phone call to finalize my options. The dress not only shipped FAST, but it was exactly like the photo. Thank you so much Brad for your support in my purchase and for supplying me with a gorgeous gown that I felt confident wearing on my big day <3 I got so many compliments from the beach bystanders that day and from friends and family as well :)

My daughter was Maid of Honor For her twin sisters wedding this past Saturday. With all the Covid delays, her gown was delivered two weeks before the wedding and was an entirely wrong size from a very careless Well known Bridal salon. After much internet panic searching I found Madame Bridal and the same dress in her required size. I ordered immediately and paid for overnight shipping. Of course things are never simple these days with distribution and deliveries and all sorts of issues.... Simon went out of his way to expedite this dress. We miraculously had delivered 48 hours before the wedding and my seamstress tailored to perfection. This kind of customer service is very seldom seen these days. I can’t thank Simon and Madame Bridal enough for their personal and professional service . You allowed my daughter to wear her special dress and looked beautiful! Thank you again! Kathy Burke

Madame Bridal delivers on quality dresses and great customer service. I would definitely order from them again!