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Customer Testimonials

Items 1 to 9 of 105 total

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I can not thank you enough for delivering to my daughter the most incredible gown we have ever seen!!! I am definitely ordering again soon for both my girls pageant gowns! This is my daughter Ava who is competing for Miss Mini Diamond Australia in your dress
Katherine Musgrave February 06, 2018
I am an international customer. What a fantastic shop. I phoned in desperation as my niece was getting married in three weeks time .She had ordered and paid for her dress in our own country six months ago . Last week they finally admitted they had not ordered it . I called Brad Simon at Madame Bridal .Immediately he reassured me and said he would try to resolve our problem .Within a very short time he contacted me and told me he had sourced the dress we wanted ...( at a much smaller price) .. Excellent customer service, fast replies to my inquiries, a shop in a million .We will be forever grateful ...thank you ....thank you .
Margaret Byrne December 09, 2017
Attentive service; GENUINE, quality product at the best prices you will find. Do not hesitate to purchase from Madame Bridal. They are the real deal and we couldn't be more pleased with our experience. Will be back when daughter number two needs a gown!
Bill October 19, 2017
Madame Bridal is awesome place to shop or ordered a Tiffany design dress and Brad Simon took the order. Brad reassured me that the dress would arrive on time within 7-10 days. Well long story short a hurricane hit Florida and I was in panic mode thinking omg I'm not gonna receive the dress before my daughter homecoming . I called Brad every day and he apologized sincerely about not being able to give me a tracking number because of the hurricane , no power, or internet. Brad reassured that the dress was ordered and would ship directly to me , I was still in panic mode. Anyways the dress arrived at my door step yesterday and it's even more beautiful in person and fit my daughter perfectly. Again I would like to say thanks Brad and Madame Bridal is a must shop for me now and i highly recommend others to do business with Brad , he awesome and I appreciate everything. Hurricane and all the dress still arrived even though I didn't have a tracking number. Thanks so much one happy customer.
Lashunda Deshay Cornelius September 15, 2017
I ordered a dress that ended up being out of stock I then called the store and Mr.Brad Simon was very helpful in the process of ordering a new dress. I would hands down recommend madame bridal to anyone who is in need of a dress
Kayla McCormick September 12, 2017
Hi I'm from Australia and just received my Alyce Paris evening dress, I am so thrilled with my whole experience purchasing my gown from Madame Bridal. Excellent customer service, fast replies to my email inquiries, fast & efficient delivery. Just want to say thank you so much! Highly recommend!
Lisa September 11, 2017
I ordered two dresses from Madam Bridal having just a short time until the event. My order was an international order. Mr. Brad Simon took my order and arranged everything for a fast delivery. I can say that the openness of Mr. Simon and the service exceeded my expectations. I hope everyone will be as pleased as I am of Madam Bridal’s services.
Marcel Gheorghe July 23, 2017
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I'm a Plus size bride from Argentina, back home is really difficult for me to find any gown my size and its really embarrassing and frustrating going trough the whole process of finding THE dress. I came to MADAME BRIDAL on a busy Sunday, as soon as I got in to the store Claudia and Albert took me in as family, they worked with me to find a the dress of my dreams, when I found it I started crying because I felt like I was the best version of my self on that dress, against all odds they manage to find a mermaid shape dress my size, they dressed me up, put a veil on me and for the first time after lots of dresses and deceptions I felt like I was a beautiful bride. You made me very happy and I cant wait to be on that dress walking down the altar on the happiest day of my life. My sister and my mum also got their beautiful dresses from Albert's store and they couldn't be happier with them. If your want to be treated like family and get the best dress at the best price, don even doubt it and come to MADAME BRIDAL. Claudia and Albert, you'll always have a place in my heart. Kisses from Argentina!!!
Barbi Mandato May 20, 2017
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Beautiful dress we ordered from Madame Bridal. Great customer service with Brad! Thanks so much!!
Nancy R Pierce April 18, 2017

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